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Support

We're here to help with our apps

Contact Us

contact@jl-apps.xyz

We aim to respond within 48 hours

Frequently Asked Questions

How is my data stored?

Your data is stored locally on your device. If you enable cloud sync, it is also synchronized through your private cloud account (for example, Apple iCloud) and encrypted by your device provider. We do not have access to your data.

How do I back up or export my data?

Your data is automatically backed up to your cloud account if sync is enabled. For an additional local backup, use the Export feature in the app's settings to save your data as a file.

My data isn't syncing across devices

Make sure you're signed into the same cloud account on all devices and have cloud sync enabled for the app in your device settings.

How do I delete my data?

To delete local data, delete the app from your device. To delete synced data, remove the app's data through your device's cloud settings.

I found a bug or have a feature request

We'd love to hear from you. Email us at contact@jl-apps.xyz with the details and we'll take a look.